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Storat Call Center Solution is released for small & medium businesses

Published on : 17/Apr/2018
Storat Call Center Solution is released for small & medium businesses

Who said a Call Center Solution is only within reach of big businesses?

We are pleased to announce the release of Storat Call Center Solution under lead management. It is a cloud telephony solution to simplify customer communications. Whether you are a small company or a large enterprise, you can better manage your customer communications and improve conversion of leads to sales.

Say goodbye to traditional business number or expensive telephony equipment and have a single number on the cloud representing your inbound call center.

With Storat Call Center, each seller or service provider will get a virtual number (landline) assigned to their store, website, and social media accounts. All the inbound calls will be tracked using the Call Center cloud telephony. The solution will bring the following advantages to your business:

  • Record customer calls: to increase conversation quality of your staff.
  • Get leads anywhere: Never miss a business call. Even calls that didn't connect or missed will show in your dashboard and you will receive an SMS for each lead\call.
  • Better Customer Management: Drive much better customer engagement with Lead Generation Management. Add customer information and track progress of leads to to convert to business.

Activate your Virtual Number Today on Storat.com. Call us on: +971-2-235-6222 (for Dubai hotline: +971-4-249-3660) or send us a request on: sell@storat.com


Frequently Asked Questions (FAQ):

  • What is Storat Call Center?

Storat Call Center is a cloud telephony solution to drive sales, track leads and boast conversion of leads to business by more than 40%.

  • How does it work?

Once you sign up on Storat

  1. A Virtual Number (landline Number) is assigned to your store.
  2. Interested customer will call the virtual number which will connect to your landline or mobile.
  3. The call will be logged in your store Lead Management Dashboard.
  4. You will receive an SMS and Email with the details of the call. The call will be recorded and you can play it back from the management dashboard.
  5. If the call is missed, didn't connect, or your line was busy, the caller phone number will still be saved in your dashboard and you will receive an SMS and Email with the caller details.
  • How can I enable the Call Center and call recording?

If you are enrolled in Storat Lead generation Program, a virtual number is assigned to your store. The only step needed is to go to Call Center Settings under lead management dashboard, read the terms & conditions, accept it and click on Enable Call Center. That is it! all future calls will be recorded and can be played back from the Call card in lead management dashboard.

  • Is Storat Call Center Solution available in all countries?

Currently the solution is available to all customers in UAE. It is also available in limited trial in Saudi Arabia.

  • How much does the solution cost?

The price is bundled with your storat lead generation subscription plan.

  • My business is based in Abu Dhabi, can I get a Dubai virtual number (04-) and an Abu Dhabi Virtual Number (02-)?

Yes, please send an email to sell@storat.com for more information or call +971-2-235-6222 or +971-4-249-3660

Storat.com is an online marketplace in UAE, Saudi, and other countries. It help local businesses establish online presence and get guaranteed leads online. It is a horizontal market catering to different verticals. Examples are car dealers selling used cars in Dubai, real estate agents selling properties in Abu Dhabi, Clinics and Medical Centers in Dubai, Abu Dhabi, or the rest of UAE, and many other type of businesses.