What does the monthly subscription fees cover?
It covers setting up a store and listings of all your services on Storat.com, Storat mobile app, and your website. It also includes all the services to do the content and translation of the ads.
Why are you charging a margin/commission on sales?
Our platform is not only about setting up your presence online, but it is also about selling online. To help you achieve that, we run digital marketing campaigns by email, SMS, Google AdWords, and social media campaigns. The commission helps us cover the cost of those campaigns.
How the Cash Back Program works?
The Cash Back Program is intended to help you offset the cost of subscription when you successfully sell through Storat.com or your website. For example, if you are enrolled in the Enterprise subscription and you sell for more than AED 50,000 in a month, we will refund you AED 1,000 from the subscription price for that month.
Do I need an approval from the bank or a payment gateway?
No. That is why we can set you up in less than 3 days. We have teamed up with Checkout.com and Mashriq Bank to make Storat.com a fast & secure payment platform for local merchants. Note, however, all payment transactions will be processed on Storat.com payment pages to stay compliant with the payment gateway requirements.
How will I get paid?
Customers have the option to pay by credit card or cash on delivery. In case the customer pays by cash, you will receive the payment directly and send us our commission at the end of the month. If a customer pays by credit card, we will receive the payment and wire your service charge at the end of the month.
How many orders are paid by cash on delivery vs. credit card?
Currently, 80% of the orders through Storat.com are cash on delivery.